General terms
1. General provisions
These Terms and Conditions define the conditions for using the online ticket sales platform available at https://vstopnice.ndprimorje.si/platforma (hereinafter: the “Platform”).
The operator of the Platform is:
KLUB FC KOPER - CLUB CC CAPODISTRIA
Address: Ljubljanska cesta 2, 6000 Koper - Capodistria
Registration number: 1456997000
Tax number: 77056515
Email: info@fckoper.si
(hereinafter: the “Provider”).
By using the Platform and completing a purchase, the user confirms that they have read and agree to:
these Terms and Conditions,
the Privacy Policy,
the Cookie Policy.
Before submitting an order, the user must tick the following checkbox:
“I agree to the Terms and Conditions, Privacy Policy, and Cookie Policy.
2. Scope of services
The Platform enables the online purchase of tickets for events.
The purchase agreement is concluded at the moment when payment is successfully completed.
3. Purchase process
The purchase process consists of:
selecting an event,
selecting tickets,
entering customer details,
reviewing the order,
clicking the “Complete Purchase” button,
making payment,
receiving the electronic ticket.
The user is responsible for checking the accuracy of all information before completing the purchase.
4. Prices and payment
All prices are stated in EUR and include VAT unless otherwise specified.
Payment can be made using the methods displayed during the checkout process.
5. Electronic tickets
Tickets are delivered to the customer’s email address.
Each ticket contains a unique identification code and is valid for one-time entry only.
Copying or reselling tickets is not permitted.
6. Refunds and right of withdrawal
Refunds are not possible after the purchase has been completed.
In accordance with Article 135 of the Slovenian Consumer Protection Act (ZVPot-1), consumers do not have the right of withdrawal from contracts for leisure services where a specific date of performance has been agreed.
Tickets cannot be:
returned,
exchanged,
refunded.
In the event of event cancellation, the organizer may, at its discretion, provide:
a refund,
a replacement date,
credit,
ticket exchange.
7. Changes to events
The organizer reserves the right to:
change the date,
change the location,
change the programme,
cancel the event.
The Provider is not responsible for any additional costs incurred by visitors.
8. Limitation of liability
The Provider is not responsible for:
internet connection failures,
technical issues on the user’s side,
email service failures,
lost or stolen tickets,
errors caused by third-party payment service providers.
9. Personal data protection
The processing of personal data is regulated by the Privacy Policy.
10. Intellectual property
All Platform content is protected by copyright, owned by WPM d.o.o.
11. Complaints and disputes
Users may submit complaints to the postal address stated in Article 1 of these Terms and Conditions.
The Provider strives to resolve disputes amicably.
All disputes shall be governed by the laws of the Republic of Slovenia.
The competent court in Slovenia shall have jurisdiction.
12. Validity of the Terms and Conditions
These Terms and Conditions apply from 18 May 2026.
